This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers
This policy sets out information about our use of Cookies on our website.
“We” or “us” means Bovey Castle Property Limited (registered company number 09552863).
Our registered address is c/o Eden Hotel Collection, Bridgeway House, Bridgeway, Stratford Upon Avon CV37 6XY.
“Website” means www.boveycastle.com.
We are registered with the Information Commissioner’s Office as a data controller under number ZA463587.
If you wish to contact us, please click here https://www.boveycastle.com/about/get-in-touch/
A ‘cookie’ is a type of data file that is stored on your device when you visit a website or perform actions while visiting a website. A cookie file contains information that is transferred to your device’s memory which is recalled when you revisit our site, or when you perform certain actions on your device. Where we refer to a cookie in this policy, this incorporates similar tracking technologies.
When you first visit our website, we only use necessary cookies. This means that additional cookies (called “Optional Cookies” in this policy) won’t be used unless you agree to accept/enable all cookies, or select your own cookie preferences.
Optional cookies are used for analytical, performance, advanced functionality and advertising purposes. More information is set out in this policy. Optional cookies help us improve our website and we believe accepting all optional cookies provides you with the best user experience.
Cookies can be “First Party”, i.e. set by us, or “Third Party”, i.e. placed on your device by another organisation when you visit our website. Third-party cookies may be placed on your device by an organisation providing a service to us or by our business partners, so that they can advertise products and services to you on our website and elsewhere on the internet. Because of how cookies work, our website cannot access third-party cookies stored from other websites; nor can other organisations access the data in the cookies we use on our website.
You can select to accept/enable some or all of the optional cookies either within the settings of your own device or by selecting the option provided on our website.
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies should expire when you stop browsing. Persistent cookies stay on your device until they expire after a set period or are deleted. For each of the cookies used on our website we have set out the duration in the tables below.
Necessary Cookies are cookies that are required for the operation of our website. They include, for example, cookies that allow page navigation or enable you to access certain areas of our website. Our website cannot function properly without these cookies. Necessary Cookies can only be disabled by changing your browser preferences but doing so may result in reduced or limited functionality of our website. In some circumstances our website may cease to function as intended if necessary cookies are disabled, deleted or otherwise altered. We do not accept any liability for any loss arising where necessary cookies are disabled, deleted or otherwise altered. We use the following necessary cookies:
| Cookie Name | Purpose | Controller | Further Information (including duration of cookie) |
| ASP.NET_SessionId | These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like booking services, cannot be provided. | Our Cookie | This cookie is used to maintain an anonymised user session by the server. They are only stored temporarily in the browser’s memory, and are destroyed when it is closed down.
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| sifrFetch | These cookies are used by sites using sIFR fonts, which replace text with Flash based fonts for better control over the style of the site. This cookie is set to indicate whether or not the browser supports Flash and can therefore display these fonts. | Our Cookie | These cookies are only stored temporarily in the browser’s memory, and are destroyed when it is closed down. |
| CookieControl | CivicUK CookieControl cookie. Allows the visitor to select their cookie preferences. | Our Cookie | These cookies are only stored temporarily in the browser’s memory, and are destroyed when it is closed down. |
| _stripe_mid, _stripe_sid | These cookies are used to making credit card payments. | Our Cookie | These cookies remember who you are and enable the website to process payments without storing any credit card information on its own servers.
__stripe_sid expires after 1 day __stripe_mid expires after 1 year |
| Google Analytics__utma, __utmb, __utmc, __utmz, __utmx, __utmxx, __ga | This cookie allows us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily | Third Party Cookie | For further information, please visit:
http://www.google.com/analytics/
for more information explaining how Google manages data in its ads products, please visit: https://policies.google.com/technologies/partner-sites
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| __hjid | Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. | Our Cookie | This cookie ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.
This cookie expires after 1 year |
| ep201 | These cookies are used to for load balancing site traffic and preventing site abuse | Our Cookie | This cookie expires after 30 mins |
| ep202 | This cookie is used for signup source attribution, event stitching, and assigning visitors to experiments. | Our Cookie | This cookie expires after 1 year |
| __cfduid | This cookie is associated with sites using CloudFlare, and is used to speed up page load times. | Our Cookie | This cookie does not contain any user identification information. It is a session cookie that expires after 30 days. |
We and third parties like to use cookies on this website to enhance your user experience, personalise content and advertisements, provide social media features, and analyse the traffic/visitor actions on our website. Optional cookies help us to provide you with the experience we intend to provide when you browse our website and also allow us to improve our website and the service we provide.
We need to obtain your consent to use Optional cookies; this is usually by way of a pop-up notice. As set out in this policy, you can change your preference at any time.
We use advanced functionality cookies to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
We use analytical/performance cookies to enable us to recognise and count the number of visitors and to see how visitors use our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
We would like to use the following optional advanced functionality, analytics and performance cookies:
| Cookie Name | Purpose | Controller | Further Information (including duration of cookie) |
| Google Analytics__ga, __gat_UA, __gat__gtag_UA, __gid, __gcl_au | This cookie allows us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily] | Third Party Cookie | For further information, please visit:
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| Facebook Analytics__fbp, fr | This cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | Third Party Cookies | __fbp expires after 28 days
fr expires after 3 months |
| IDE | This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | Third Party Cookie | This cookie is stored on non-Google sites under the domain doubleclick.net and expires after 10 months. |
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You may block cookies by activating the setting on your browser that allows you to refuse the storage of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Eden Hotel Collection is part of Rigby Group (RG) plc.
Bovey Castle Property Limited is a company registered in England and Wales with Company Number 09552863.
Registered office address: c/o Eden Hotel Collection, Bridgeway House, Bridgeway, Stratford upon Avon, Warwickshire, CV37 6YX
VAT Number: 806641241
